At Orifig, we are dedicated to delivering a seamless and enjoyable shopping experience for art enthusiasts and collectors, with a transparent policy that reflects our commitment to quality and customer satisfaction.

Order Processing

All orders for our Original Fine Art and Antique Paintings are processed within 1-2 business days. Once your order is confirmed, you’ll receive a detailed email with your purchase information. Should there be any issues, our customer service team will promptly assist you.

Payment Methods

We accept a range of secure payment options, including credit/debit cards, PayPal, and bank transfers. Every transaction is encrypted to ensure the security of your personal and payment information.

Shipping & Delivery

We provide reliable standard and expedited shipping options for all Original Fine Art and Antique Paintings. Delivery times depend on your location and chosen shipping method. A tracking number will be sent once your order is shipped, allowing you to follow its journey.

Returns & Exchanges

If you’re not completely satisfied with your purchase, we offer an easy return and exchange policy within 14 days of receipt. Returned items must be in their original condition and accompanied by any provided certificates or documentation. For assistance, contact our customer service team.

Refunds

Refunds are processed within 7-10 business days after we receive the returned item. Refunds will be issued to your original payment method. Please note that any shipping fees are non-refundable.

Customer Support

Our team is here to help with any inquiries about our Antique Paintings or Original Fine Art. Contact us via call our hotline. We aim to respond to all inquiries within 24 hours.

Privacy & Security

We prioritize your privacy and ensure all your data is handled securely. Your personal information is never shared with third parties and is stored in compliance with all relevant regulations.

At Orifig, we are passionate about connecting you with timeless art that brings beauty and history into your life. Thank you for choosing us to enrich your collection.